Fast delivery brings stores closer to customers

In 2021, at Sindec (National Information System for Consumer Protection) –of the Ministry of Justice, which integrates data related to Procons () from all over Brazil–there were 85,490 calls about problems in the delivery of products. It was the fourth most complained item, after undue/abusive charges; SAC (Customer Service) – resolution of demands, and goods.

The practice proves that true loyalty is to help customers.

By: SiiLA News

06/22/2022

The ultra-fast delivery of products purchased on store websites is excellent for Brazilian consumers. It proves that true loyalty is to help customers, reducing delivery times, increasing offers and lowering prices when inflation finds itself in front of the government economic team that can actually get in front of it.

In 2021, at Sindec (National Information System for Consumer Protection) –of the Ministry of Justice, which integrates data related to Procons () from all over Brazil–there were 85,490 calls about problems in the delivery of products. It was the fourth most complained item, after undue/abusive charges; SAC (Customer Service) – resolution of demands, and goods.

Read the full story (in Portuguese).

Source: Folha de S.Paulo

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