Only in São Paulo, there are more than 8 million square meters of office space, nationally totaling over 14 million square meters of A+, A, and B class properties. To maintain and manage such vast areas, labor is required for maintenance, administration, cleaning, and other aspects of physical facilities. All of this, related to the operation of properties, falls under facilities management.

Léa Lobo, head of content at InfraFM Magazine, stated at a recent Pitney Bowes event that "it is essential for companies to understand the market value of an office and its surroundings" and emphasized the need for market data and statistics in facilities management.

Whether in building maintenance or within office spaces, there are specialized companies in this field, such as Aro Corp, a consultancy focused on facilities, properties, and real estate. According to Luciano Brunherotto, the CEO of the company, the facilities consulting market focuses on three pillars: cost reduction, workplace care, and day-to-day optimization.

"We want to solve facilities managers' pain points. One of them is cost reduction. We're talking about the second or third largest expense for companies, after payroll. We work to take care of the work environment. So, we are responsible for Workplace management to create better experiences. We take care of items that can disrupt a company, such as energy, water, and waste management. All to ensure business continuity," explains the CEO.

The company operates with technology and consultancy focused on facilities, and one of its solutions, Aro Tech, is a tool that is being implemented in the market, aiming to create insights through data. However, the primary focus of the company is consultancy when it comes to facilities.

"Many clients who come to us have nothing, no structure in place, and they need support to set up a facilities management structure within their companies. These services are often scattered. Consultancy is sought to structure management or take it to a new level," he explains.